Client Manager

Responsibilities

• • Identify and attract new clients (SMEs and large companies)
  • Organize meetings with clients and present proposals
  • Sell passive products (bank accounts, deposits, international transfers, FX, POS terminals, etc.)
  • Maintain and service the passive portfolio, provide client consultation, support, and problem resolution
  • Identify client needs (through calls, negotiations, and analysis) and perform cross selling.
  • Ability to set individual terms and tariffs for servicing bank accounts for clients.
  • Collect documentation related to client account servicing and cooperation with other departments

Requirements

• • Higher education
  • At least 2 years of experience in banking or a related field
  • Knowledge of banking regulations and legislation
  • Knowledge of accounting is an advantage
  • Strong communication skills
  • Time management skills
  • Negotiation skills
  • Proficiency in Armenian (written and spoken)
  • Knowledge of Russian or English