Vacancies

Personal Manager for Non-Resident Customers

  • Job Responsibilities

    • Provide high-quality service to non-resident VIP customers in accordance with high service standards in Russian and English
    • Collect, identify (KYC), verify, and enter the required customer documents into the relevant system
    • Open and service customer accounts and cards; perform payment and settlement transactions
    • Identify customer needs, attract new customers, and provide high-quality service
    • Perform cashless transactions
    • Provide remote service to customers already registered through online channels
    • Respond to telephone inquiries and electronic correspondence

  • Required Qualifications

    • Higher education
    • Knowledge of banking operations, as well as the services and products offered by the Bank
    • Knowledge of legislation regulating banking activities
    • At least 1 year of banking experience in customer service
    • Ability to maintain and manage documentation
    • Data entry skills
    • Numerical/mathematical literacy
    • Ability to quickly assess situations and find solutions, and organize work effectively
    • Ability to work in a team
    • Knowledge of the AS operational day
    • Computer skills
    • Knowledge of Armenian and English
    • Excellent command of Russian

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Updated 23.01.2026 12:57